a.
Procedures for processing Commander’s or Commandant’s Inquiries are as described in chapter 4; however, inquiries will be forwarded as necessary to NGB (NGB–ARP–C), through the state OPM or EPM office (address in table H–3).
b.
Appeals will be submitted in memorandum format as discussed in chapter 4.
There is no requirement to process appeals through command channels, nor will any element subordinate to NGB establish such a policy.
Every attempt will be made to avoid the use of command channels for communications concerning the appeal in order to protect the interest of the command elements, witnesses, and the appellant.
Inclusion of the appellant’s current home address and phone number will allow for direct contact between appellant and the appeals technician assigned to the case for questions that may arise during the adjudication process.
Therefore, appeals that do not include a home address and phone number will be returned without action unless the memorandum of appeal clearly states that the appellant prefers the use of official channels in lieu of direct contact.
Any questions concerning actual or anticipated appeals will be addressed to the Appeals Branch, HRC (see app F).
Referenced Chapters and Tables
Chapter 4 — Evaluation Report Redress Program
Covers:
- Managing the Redress Program
- Commander’s or Commandant’s Inquiry
- Evaluation Appeals
- Policies
- Timeliness
- Processing and resolution
- Burden of proof and type of evidence
- Army Special Review Board and Army Board for Correction of Military Records
- Preparation
Table H–3 — Joint Forces Headquarters addresses by state
Contains:
- Joint Forces Headquarters addresses by state for forwarding inquiries through the state OPM or EPM office.
Appendix F — U.S. Army Human Resources Command and Other Addresses
Contains:
- Address and contact information for the Appeals Branch, HRC and other personnel offices.